64 bit does not work

Please use this thread to report any issues that are relating to the post installation of an update
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niklas
Posts: 19
Joined: Sun May 21, 2017 12:09 pm
Location: Stockholm, Sweden

Sun Mar 01, 2020 3:23 pm

While starting 64 bit Prism i get this message:
Anteckning 2020-03-01 231716.png
Anteckning 2020-03-01 231716.png (5.24 KiB) Viewed 2330 times
After that the only way to stop Prism is to kill the process using Task manager.
I have tried this on both the computers i use (Windows 10 pro 64 bit)

Any idea?
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Niklas Storck
niklas
Posts: 19
Joined: Sun May 21, 2017 12:09 pm
Location: Stockholm, Sweden

Mon Mar 02, 2020 9:56 am

I backed to the previous version and that works

regards Niklas
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Niklas Storck
NicoleKT
Posts: 5
Joined: Mon Sep 03, 2018 1:56 pm

Tue Mar 03, 2020 12:51 pm

Good afternoon Niklas,

Thank you for your post, we are sorry for the delay in response. We are working on a solution to this issue and will post back later today.
Nicole K. Touhami

Hyperion Astronomy LLC.

www.hyperion-astronomy.com
hyperion.astronomy@gmail.com
Hamza Touhami
Site Admin
Posts: 564
Joined: Sat May 20, 2017 6:05 pm
Location: Phoenix,AZ
Contact:

Fri Mar 06, 2020 1:11 pm

Please download these files, extract them and place then inside the 64bit version of program files/PRISM

https://www.dropbox.com/s/grnmf4kmsyrhk ... n.zip?dl=1*
Hamza Touhami | Site Administrator
Hyperion-Astronomy.com
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