Questions and answers about the best way to get started with Prism including: est hardware to use, software settings, etc..
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Posts: 8
Joined: Tue Dec 26, 2017 10:55 pm

Tue Dec 26, 2017 11:29 pm

Good evening,

I loaded Prism Advanced today and found that only the 32-bit version installed. I have a desktop icon for Prism x64 but there's no program in the d:\program files\ directory. It also kicks out these errors:
prism x64 error 1.PNG
prism x64 error 1.PNG (37.62 KiB) Viewed 1941 times
prism x64 error 2.PNG
prism x64 error 3.PNG
Please advise on recommended course of action.


Hamza Touhami
Site Admin
Posts: 564
Joined: Sat May 20, 2017 6:05 pm
Location: Phoenix,AZ

Sun Dec 31, 2017 11:57 pm

Hello Kevin

I see that my reply has not been posted and I will try again. The issue will be addressed in the upcoming update to address the labeling issue that caused the 64 bit version to display this error. Thanks so much for the report and Happy New Year to all.

Hamza Touhami | Site Administrator
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