Sky Chart - missing buttons

Hardware and software setups, autoguiding and plate solving parameters, etc..
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airwolf599
Posts: 20
Joined: Tue Dec 26, 2017 3:45 am

Sat Sep 01, 2018 7:18 am

I'm missing the buttons for setting the sky chart direction to North, South, West, East and Zenith. Any hints how enable it?

Regards

Wolf
Prism Sky Chart.jpg
Hamza Touhami
Site Admin
Posts: 564
Joined: Sat May 20, 2017 6:05 pm
Location: Phoenix,AZ
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Sat Sep 01, 2018 1:20 pm

what version of PRISM is this?
Hamza Touhami | Site Administrator
Hyperion-Astronomy.com
airwolf599
Posts: 20
Joined: Tue Dec 26, 2017 3:45 am

Sun Sep 02, 2018 1:55 am

It's Prism Advanced version 10.2.28.215.

Best regards

Wolf
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Prism-Advanced-10-2-28-215.jpg
Hamza Touhami
Site Admin
Posts: 564
Joined: Sat May 20, 2017 6:05 pm
Location: Phoenix,AZ
Contact:

Mon Sep 03, 2018 12:42 pm

please update your PRISM version by going to help>check for updates. Please let me know if this fixes it, we can also force an update.
Hamza Touhami | Site Administrator
Hyperion-Astronomy.com
airwolf599
Posts: 20
Joined: Tue Dec 26, 2017 3:45 am

Tue Sep 04, 2018 10:54 am

The update via help->updates doesn't work on my computer. I'm getting every try a 'timed out' error. The Firewall was manually opened for prism.exe.
Is there a link to download the latest version?

Wolf
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Prism-Advanced-connection-time-out.jpg
Hamza Touhami
Site Admin
Posts: 564
Joined: Sat May 20, 2017 6:05 pm
Location: Phoenix,AZ
Contact:

Wed Sep 05, 2018 11:55 am

try to force the update manually, please download this PRISM installer and install it. http://dl.hyperion-astronomy.com/setup_prism.exe
Hamza Touhami | Site Administrator
Hyperion-Astronomy.com
airwolf599
Posts: 20
Joined: Tue Dec 26, 2017 3:45 am

Thu Sep 06, 2018 9:34 am

After downloading the file and installing it it's working now properly.

Thanks

While updating i got the same message from Windows Defender several other users reported, that a virus was found.

Wolf
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