How to stop guiding process?

CCD cameras (CMOS/CCD), DSLRs, telescope mounts, focusers, autoguiders, domes, Roll off roofs, etc..
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Ron
Posts: 72
Joined: Fri Jun 15, 2018 6:30 pm

Mon Jun 25, 2018 9:05 pm

I was guiding (with mixed results) So I went to pick another star and tried to abort guiding.
I click STOP - and nothing happens.
I closed sub frame of star - no help.
I go to close Lodestar window... I get an error pop up ... well you read it? Where is this guiding process panel? I seem to be hung up?


cantstop guider.JPG
Cyril Cavadore
Site Admin
Posts: 57
Joined: Sat May 20, 2017 6:15 pm

Sun Nov 18, 2018 4:57 pm

We've never seen such issue ...

In order to reply to your post, and be efficient and sharp, we need to know:

- Prism version
- Windows version
- In case of a “bug, the description that lead to the error, the list of action and this must be repeatable.
- All hardware list connected to the PC (telescope controller, focuser, filter wheel) if this is an hardware related issue.
- PRISM log file, see here how to enable it:
https://www.youtube.com/watch?v=HRXz3Ux5OMY
- Readable screen copies, beware of low-resolution screen copies that cannot be read. Please use this tool.

https://picpick.app/en/
Even better, use video capture tool like : https://www.nchsoftware.com/capture/index.html

Please no screenshots with a smartphone, this is very difficult to read.

The more we have information, the more we can reproduce the issue and solve it. Using telegraphic writing style cannot help us.
Do not put big files in this forum, you will not be allowed to do so. You can share big files with a lot of free services, like:
- dropbow, Wetransfert, onedrive.
Rgds,
Cyril Cavadore
Principal Prism Author,
Alcor-System
www.alcor-system.com
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